In some cases, as specified below, you may exchange the products purchased for others of the same model in different sizes and/or colors, provided they are of equal value. It will only be possible to exchange products if the products in the size and/or color selected are available at the Seller’s warehouses. Requests for an exchange will be processed within the following limits:
• exchanges may only be made for purchased products for which this possibility has been expressly provided in the Return Form;
• you may request to exchange one or more purchased products for products of the same model only, in a different size and/or color. In each case, the available options for the exchange will be indicated in the Return Form;
• you may request to exchange one or more products purchased within no later than thirty (30) days from the date of their delivery or, if at the time of purchase you selected the option “Pick-up at Store,” from the date the order is picked up from the Scuderia Ferrari store you have selected, by filling out the Return Form, to be sent electronically to the Seller within the aforementioned term. The products to be exchanged must be delivered to the carrier within thirty (30) days from when you informed the Seller of your decision to exchange the products;
• you may make a single request for an exchange for each product purchased;
• the products you request to exchange must be returned to the Seller in their original packaging, unused, unworn, unwashed and undamaged, and the identifying tag must still be attached with the single-use seal;
• products to be exchanged that form part of a single order must be sent to the Seller in a single shipment.
In fact, the Seller reserves the right not to accept products to be exchanged that are from a single order but are shipped at different times. If there is proper compliance with the aforementioned terms, once the Return Form containing your request for exchange has been filled out and sent, the Seller will fulfill the request for a replacement, sending you a confirmation email to that end. After the Seller has received the products you intend to exchange and checked that all of the aforementioned requirements have been met, the Seller will verify that the size and/or color you have selected is indeed available at its product warehouses. If the product(s) selected to be exchanged are not available at its stores, the Seller may not accept your request for an exchange, and will therefore reimburse you for the price of the product(s) originally purchased that cannot be replaced, in conformity with the terms of the Consumer Code, and according to the procedures described above. If the product(s) selected to be exchanged are available, the Seller may accept your request for an exchange and will therefore send you an email confirming the shipment of the replacement products. In this case, the shipment will be sent within thirty (30) business days of the date when the Seller is notified of your request for an exchange. The Seller will pay the costs of shipping the replacement products. Whenever the price of the product purchased is lower or higher than the price of the product selected for exchange, you will not be paid any reimbursement and/or additional amount due to the difference. It is nevertheless agreed that, as an alternative to the request to replace a product, you may exercise your withdrawal right in conformity with the Consumer Code. You will be contacted in the event that your request for exchange cannot be accepted because it does not conform to the aforementioned conditions. In this case, you may choose to take back the products you intended to exchange at your expense. Should you refuse this delivery, the Seller reserves the right to withhold the products and may also withhold the amount corresponding to the purchase price of the products themselves, or the amount indicated for reducing the refund, due to the decrease in value of the returned products, according to the terms indicated above. The replacement product(s) may be subsequently returned pursuant to Art. 52 of the Consumer Code.