Privacy Policy

Welcome to our website Scuderia Ferrari Online Store (the Website). 
 
Your privacy and the security of your personal data is very important to Ferrari and YOOX NET-A-PORTER GROUP. That's why we use the utmost care and adopt specific measures to protect your security when we collect and manage your personal data. 

Below you will find the main information on how your personal data is processed when you navigate on Scuderia Ferrari Online Store and use the services offered.  To get detailed information on how Ferrari and YOOX NET-A-PORTER GROUP manage your personal data, we ask that you please read our Information on Privacy.
  
We also ask that you read the 'Cookie Policy’, the ‘General Terms of Use’ of Scuderia Ferrari Online Store and the 'My Account Registration Terms’, which contain detailed information on the terms of our services. 
 Some services may be subject to specific legal terms, in which case we will give you all the appropriate information in each instance.

Below is the main information on how your personal data is processed by:

• YOOX NET-A-PORTER GROUP S.p.A. ("YOOX NET-A-PORTER GROUP"), company with sole shareholder subject to direction and coordination of Compagnie Financière Richemont S.A., with registered office at via Morimondo, 17 – Milano 20143, Italy, as independent Controller.  For any clarification, request, or requirement linked to your privacy and the processing of your personal data, you may contact us at any time by sending a request to our Customer Care by selecting ‘privacy’, or by writing to the address of the registered office of YOOX NET-A-PORTER GROUP S.p.A..  If you wish, you may also contact our Data Protection Officer (DPO), by writing to the aforementioned address, or by sending an email to DPO@ynap.com.

• Ferrari S.p.A. (”Ferrari”), with registered office at Via Emilia Est 1163 - Modena (Italy) 41122, Italy, VAT Reg. No. 00159560366, as independent Controller.  For any clarification, request, or requirement linked to your privacy and the processing of your personal data, you may contact us by writing to Ferrari S.p.A., at via Abetone Inferiore 4, 41053 Maranello (MO), Italy. If you so wish, you may also contact our Data Protection Officer (DPO) by writing to the aforementioned address, or via email to privacy2@ferrari.com.

The personal data that YOOX NET-A-PORTER GROUP processes is the data that you provide when you place an order and purchase items, and the data we collect as you navigate or when you use the services offered on Scuderia Ferrari Online Store.    YOOX NET-A-PORTER GROUP may collect data from you, for example, personal data such as first and last name, mailing and billing address, navigation data, and your shopping habits.

Your personal data is processed by YOOX NET-A-PORTER GROUP for the following purposes:

• entering and performing the contract to purchase items offered on  Scuderia Ferrari Online Store;
• managing the services offered by Scuderia Ferrari Online Store;
• managing your requests sent to Customer Care.

In the aforementioned cases, the processing of your personal data is lawful to the extent needed to perform a contract entered with you or to provide you with a service you have specifically requested.  We also conduct statistical surveys and analyses with data in aggregate form to understand how users interact with and use the Website, in order to improve our offerings and services. 
 
Your personal data is processed by Ferrari S.p.A. for the following purposes: 
 

• to allow you to register on the Website;
• upon your express consent, to send commercial and/or promotional communications regarding products and services of Ferrari S.p.A., as well as to conduct market research (“Marketing”);
• upon your express consent, to analyze usual behaviors, habits, and purchasing preferences, in order to improve the products and services provided by Ferrari S.p.A.., as well as to fulfill certain customer demands ("Profiling");  
• upon your express consent, to inform the subsidiaries directly and indirectly controlled by Ferrari N.V. and/or affiliates of Ferrari S.p.A. (“Group Company Ferrari”), which may process customer data to send commercial and/or promotional communications about products and services from the aforementioned companies, as well as to conduct market research (“Ferrari” Group Marketing).
• upon your express consent, to use certain categories of your personal data such as your name, date of birth, gender (male or female), language used to navigate the Site and the version of the Site used (country), information about the device and browser used by the data subject, time and date on which consent to receive web push notifications was given, My Account date of creation and the date of last visit to the Site in order to send personalized notifications about products and other commercial news regarding the Scuderia Ferrari Online Store to the data subject’s device (“Web Push Notifications”).
• to provide you with customer service and support through the Live Chat service. Thanks to this service, you can communicate via text messages with one of our employees in the Ferrari Store (hereinafter referred to as "Employees"). When you access and use the Live Chat service, your browser will automatically transmit the following anonymous data at the beginning of your session: viewed products, viewed categories, products that were added to the cart, products that were removed from the cart, purchased products, your IP address, the last time you were online, your browser’s user agent, your location (latitude and longitude with city level accuracy, based on the IP address). This data is processed to ensure and maintain the operation and security of our services. In this context, we also process the data, without identifying the specific person to whom it relates, for analysis purposes. If you wish, you can enter your name at the beginning of the Live Chat session. In the event that none of our Employees are available, you will be asked to provide us with certain personal data so that we can process your request and contact you later on. If you were to provide any other personal information via Live Chat in addition to the above, including photos, this would be done on a voluntary basis. Live Chat offers the possibility to video call the Employees. In this regard, we inform you that you can still take advantage of this service if you choose to keep your Live Chat camera turned off. If you so wish, at the end of the Live Chat session, you can click on the link that will be sent to you to subscribe to our newsletter and receive commercial and/or promotional communications about Ferrari S.p.A. products and services, as well as for market research purposes. Your refusal to provide us with your personal data for this purpose will not prevent you from using the Live Chat service in the future.  

Your personal data is processed by duly instructed personnel and, due to organizational and functional requirements relating to the provision of services on Scuderia Ferrari Online Store, by the Controllers' providers.  The Controllers have been evaluated and chosen by the Controllers for their proven reliability and expertise.  Some of these parties may also be based in non-EU countries and, in these cases, the transfer of your personal data in these countries is carried out in compliance with the guarantees provided by law.

We keep your personal data for a limited period of time depending on the purpose for which it was collected. After such period, your personal data will be deleted or otherwise rendered anonymous in an irreversible way. The retention period is different depending on the purpose of the processing: For example, the data collected when items are purchased on Scuderia Ferrari Online Store is processed until all administrative and accounting formalities have been completed. Therefore, it is kept on file in conformity with the local tax legislation (ten years), while the data used to send you our newsletter is kept until you request that we stop sending it.  Ferrari retains the Data for ten years from the time it was provided for Marketing and/or Profiling and/or Ferrari Group Marketing purposes, unless consent is revoked. If consent is revoked, your personal data may not be processed for the aforementioned purposes, but may still be kept to manage any objections and/or disputes. The data used to manage Web Push Notifications will be retained up to the point in which consent is revoked by the data subject or up to 365 days from the last visit made to the Site by the data subject. As part of the Live Chat service, text messages sent by the user, including attachments, will be stored for 6 months on the server of our external service provider which we use, while the images taken during the video call are not stored.
At any moment you can revoke your consent to receive these personalized commercial notifications (depending on your browser) by following these instructions.

Popular browsers:
• Chrome: Settings > Show advanced options > Privacy - Content settings > Notifications - Manage exceptions > Enter the Website https://store.ferrari.com and select “Block”
• Firefox: Options > Contents > Notifications - Select > https://store.ferrari.com–“ “Block”
• Safari: Preferences > Notifications > From the drop down menu, choose “Deny”
You may also revoke your consent to receive notifications, including any communications that you already receive, by doing the following:
• Desktop: Right-click on the notification > disable notifications from https://store.ferrari.com
• Mobile: Access the notification center > Site parameters > Notifications > Block notifications from https://store.ferrari.com . In any case, the service and your personal data in our possession will be deleted after 365 days from the date of your last visit to our Site.

For more information, see our Information on Privacy.

At any time, depending on the specific processing, you may: revoke your consent to processing, find out which of your personal data is in the possession of the Controllers, its source, and how it is being used, request that it be updated, corrected, or supplemented, as well as, in the cases prescribed by the current provisions, request that it be deleted, that processing be limited, or oppose processing. If you wish, you may ask to receive the personal data concerning you that is in the Controllers' possession in a form that can be read by electronic devices and, where technically possible, we may transfer your data directly to a third party you have indicated.

This information may be subject to changes and additions over time, so we ask that you periodically check the contents. 
Where possible, we will try to immediately inform you of any changes made. 

This section applies solely to the Californian consumers‘ personal information processing (excluding our employees, applicants, staff and contractors). This section is intended to address the relevant notice requirements of the California Consumer Privacy Act of 2018 (the “CCPA”), and uses certain terms having the meaning given in the CCPA.

• Your information, sources and purposes: please refer to the sections above explaining what data we collect , how we use the personal data and the cookie collected for a description of the personal information we may collect about you (or have collected in the preceding 12 months) and the sources of such information (such as directly from you and your device or through certain third parties). These also describe the purposes for which we may use or have used such information.
• Sharing your information: we may have shared your personal information with certain categories of third parties, this Privacy Policy explains above who process your personal data.
• Selling your information: we have not sold personal information in exchange for monetary compensation. We may allow certain third parties (such as certain advertising partners) to collect your personal information via automated technolopies on our platforms in an effort to serve you content and advertisements that may be of interest to you.  You have the right to opt out  of this disclosure of your information, as described in the cookie section.
• Your rights: subject to exceptions under applicable law, you may have certain choices regarding our use and disclosure of your personal information, as described below:
  • Access: you have the right to request, twice in a 12-month period, that we disclose to you the personal information we have collected about you during the past 12 months and details regarding our collection, use, disclosure of such information.
  • Deletion: you have the right to request that we delete the personal information we have collected from you.
  • Opt-Out: You have the right to manage the activation of the cookies as described in the cookie section.
• To exercise your rights, described above, you can:
  • call the toll-free number 18338732288 from Monday to Friday from 9 a.m. to 11 p.m., excluding public holidays; or
  • write to Customer Care by selecting the "privacy" topic in the relevant webform in the "Contact us" section of the Website; or
  • contact us directly at the address indicated above. If you exercise your rights, we may require you to provide certain information to verify your identity (such as your name, email address, phone number and/or address).
• No discrimination: If you choose to exercise any of your rights under the CCPA, you have the right to not receive discriminatory treatment by us.
• Personal, family and household clients: In addition, under California Civil Code Section 1798.83, if you are a California resident and your business relationship with us is primarily for personal, family or household purposes, you may request certain data regarding our disclosure, if any, of personal information to third parties for the third parties’ direct marketing purposes. To make such a request, please send an e-mail message to our e-mail address below with “Request for California Privacy Information” in the subject line. You may make such a request up to once per calendar year. If applicable, we will provide you, by e-mail, a list of the categories of personal information disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, along with the third parties’ names and addresses. Please note that not all personal information sharing is covered by Section 1798.83‘s requirements.