You have the right to withdraw from the sale contract with YOOX NET-A-PORTER GROUP S.p.A. (the "Vendor" or "YNAP") for any reason and without incurring any penalty within fifteen (15) days from the date on which you received the products purchased from Scuderia Ferrari Online Store.
You can exercise your right to return using one of the following methods:
- Online submission to the Vendor of the Return Form found in the Customer Care area, completed in its entirety; in this instance, the Vendor will send you an email confirming that they have received your return request.
- Sending to the Vendor the form - to be completed in its entirety - that can be downloaded from Scuderia Ferrari Online Store*.
- Sending the Vendor another declaration explicitly stating your decision to withdraw from the sale contract.
In instances b) and c), your declaration must be addressed to Customer Care at the registered office of YOOX NET-A-PORTER GROUP S.p.A., via Morimondo, 17 – Milano 20143. In such instances, you will be responsible for proving that you exercised your right to withdraw from the sale contract correctly and within the specified time frame.
If you are based in one of the following countries (Bulgaria, Croatia, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia) the products to be returned must be handed over to the courier within fourteen (14) days of the date you notified the Vendor of your decision to withdraw.
If you are based in Norway or Switzerland, the products to be returned must be handed over to the courier within fifteen (15) days of the date you received the products.
The right to return is excluded in the event that you purchased customised or personalised products, or sealed items that were opened after delivery and that cannot be returned for health or hygiene reasons.