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General Terms and Conditions of Use

Welcome to our website ("Ferrari Store"). These General Terms and Conditions of Use govern the access to and use of Ferrari Store. The access to and use of this website as well as the purchase of products on Ferrari Store are based on the assumption that these General Terms and Conditions of Use have been read, understood and accepted by you. This website is managed and maintained by YOOX NET-A-PORTER GROUP S.p.A. ("YNAP"), company with sole shareholder subject to direction and coordination of Compagnie Financière Richemont S.A., with registered office in Italy at via Morimondo, 17 – Milano 20143, business register number, tax code and VAT number 02050461207, fully paid share capital of EUR 1,384,207.41.

If you need any assistance, please go to the Customer Care area, where you will find information on orders, shipping, refunds and returning products purchased on Ferrari Store, a form for registration to the site, tips and suggestions, and other general information on the services provided by Ferrari Store. Remember that you can always contact Ferrari Store through Customer Care. For any other legal information, please read the General Terms and Conditions of Sale, Return Policy and Privacy Policy of Ferrari Store. YNAP may amend or update all or part of these General Terms and Conditions of Use. Any amendments or updates to the General Terms and Conditions of Use will be binding upon publication in this section of the website. We therefore ask that you regularly access this section to check for the publication of the most recent and up-to-date General Terms and Conditions of Use of Ferrari Store. If you do not agree to all or part of the General Terms and Conditions of Use of Ferrari Store, please do not use our website.

The access to and use of Ferrari Store, including viewing web pages, communication with YNAP, downloading product information and making purchases on the website are carried out by our users exclusively for personal purposes which should in no way be connected to any trade, business or professional activity. Remember that you will be liable for your use of Ferrari Store and its contents. YNAP shall not be considered liable for any use of the website and its contents by any of its users that is not compliant with the laws and regulations in force, without prejudice to YNAP's liability for wilful misconduct and gross negligence. You will specifically be liable for communicating information or data which is incorrect, false or concerning third parties without the latter’s consent, as well as for any improper use of such data or information.

Lastly, since all material will be downloaded or obtained otherwise via use of the service chosen at the user's own risk, the user is responsible for any damage to computer systems or loss of data as a consequence of downloading, and YNAP will not be held responsible. YNAP accepts no responsibility for any damage resulting from inaccessibility to website services or from damage caused by viruses, corrupt files, errors, omissions, service interruptions, content deletion, problems with the network, with providers or telephone and/or data transmission connections, unauthorised access, data alteration, failure and/or malfunction of the user's electronic equipment.

The user is responsible for maintaining the confidentiality and the proper use of his or her personal information, including the credentials for accessing restricted services, and is also responsible for any damage or harm which might arise against YNAP or third parties as a result of the improper use, loss or removal of such information.

1. Privacy Policy

We recommend that you read the Privacy Policy, which also applies to users who access Ferrari Store and use the relevant services without making purchases. The Privacy Policy will help you understand how and for what purposes Ferrari Store collects and uses your personal data.

2. Intellectual Property Rights

Ferrari Store's contents, including but not limited to, works, images, pictures, dialogues, music, sounds, videos, documents, drawings, figures, logos and any other material published on Ferrari Store, including menus, web pages, graphics, colours, schemes, tools, the website's fonts and design, diagrams, layouts, methods, processes, functions and software which are part of Ferrari Store, and are protected by copyright and by all other intellectual property rights of YNAP and the relevant rights holders. The reproduction, wholly or in part, and in any form whatsoever, of Ferrari Store and of its contents is forbidden without YNAP's written consent. YNAP has the exclusive right to authorise or prohibit any reproduction, be it direct or indirect, temporary or permanent, or in any other manner or form, and in whole or in part, of Ferrari Store and its contents. As far as the use of Ferrari Store is concerned, you are only authorised to view the website and its contents. You are also authorised to carry out all the other temporary acts of reproduction, devoid of economic significance, which are transient or incidental and an integral and essential part of viewing Ferrari Store and its contents. You are also authorised to browse the website for the lawful use of Ferrari Store and its contents. You are not authorised to reproduce Ferrari Store and its contents by any means or in any form, neither in whole nor in part. Any reproduction must be authorised each time by YNAP in writing or, if necessary, by the authors of the work posted on the website. Such reproductions must be carried out for lawful purposes in compliance with the copyright and other intellectual property rights of YNAP and of the authors of the works posted on the website. The individual authors of works published on Ferrari Store are entitled at any time to claim the authorship of their work and to object to any distortion or any other modification of the works, including any damage to the works which may harm their honour or reputation. You undertake to comply with the copyright of the artists who publish their work on Ferrari Store or who have cooperated with Ferrari Store in the creation of new forms of expression or new artistic forms which are intended for exclusive or non-exclusive publication on the website or that are an integral part of it. On no account are you authorised to use, in any manner or form whatsoever, the contents of the website or any single work protected by copyright or any other intellectual property right. By way of example, you may not alter or modify content or any protected work without YNAP's consent and, where necessary, the consent of each author of the works published on Ferrari Store.

3. Trademarks and Domain Names

All signs distinguishing products sold on Ferrari Store and posted on the website are registered trademarks of the respective owners and are used on Ferrari Store strictly for distinguishing, describing and advertising the products sold on Ferrari Store. YNAP and all other registered trademark owners are entitled to the exclusive use of the trademarks they respectively own. Any unlawful or unauthorised use of such trademarks is prohibited and entails serious legal consequences. Such trademarks and any other distinctive mark posted on Ferrari Store must in no way be used for obtaining an unfair advantage from their distinctive character or reputation or in such a way as to damage them and their owners.

4. Links to Other Websites

Ferrari Store contains hyperlinks ("links") to other websites which are in no way connected to Ferrari Store. YNAP neither controls nor performs monitoring operations of these websites and their content. YNAP may not be held liable for the content of these sites and the rules adopted by them, including as concerns your privacy and the processing of your personal data during your navigation. We thus ask that you pay attention when you connect to these websites through the links present on Ferrari Store and that you carefully read their conditions of use and privacy regulations. We remind you that these General Terms and Conditions of Use and the Privacy Policy do not apply to websites operated by third parties. Ferrari Store provides links to other websites exclusively to help its users search and browse and to facilitate links to other websites on the Internet. The activation of links does not entail any recommendation or notification from YNAP to access and navigate on these websites, nor any guarantee as to their content, services or the goods provided and sold by them to Internet users.

5. Links to Ferrari Store

Please contact YNAP at the following email address if you are interested in linking to the home page and other publicly accessible web pages of Ferrari Store: This contact is required for asking for our consent to linking to Ferrari Store. YNAP grants links free of charge and on a non-exclusive basis. YNAP is entitled to object to certain links to its website in the event that the applicant who intends to activate links to Ferrari Store has previously engaged in unfair business practices or ones that do not comply with industry standards or unfair competition actions towards YNAP, or when YNAP fears the applicant may engage in such behaviour in the future, or when the applicant has previously or it is feared that it may in the future engage in actions discrediting YNAP and Ferrari Store. It is in any case forbidden to post deep links (such as deep frames) to Ferrari Store or to use unauthorised meta-tags without YNAP's written consent.

6. Disclaimer of Content

YNAP has made all efforts to prevent the publication on its website of content describing or representing scenes or situations of physical or psychological violence or which, according to the sensitivity of Ferrari Store's users, might be considered detrimental to civil beliefs, human rights and dignity, in all its forms and expressions. In any event, YNAP does not warrant that the contents of the website are appropriate or lawful in countries outside Italy. If such contents are deemed unlawful or illegal in some countries, please do not access our website. If you choose to access it regardless, we hereby inform you that your use of services provided by Ferrari Store shall be your exclusive and personal responsibility. YNAP has also adopted measures to ensure that the content of Ferrari Store is accurate and does not contain any incorrect or out-of-date information in relation to the date of their publication on the website and also, as far as possible, subsequently. YNAP, however, cannot be held liable for the accuracy and completeness of the content posted on Ferrari Store, except in the case of its liability for wilful misconduct and gross negligence and as otherwise provided for by the law. Moreover, YNAP cannot guarantee that the website will operate continuously, without interruptions or without errors or malfunctioning linked to Internet connection. In the event of a problem in using our website, please contact our Customer Care. A representative will be on hand to assist you and help you restore your access to the website as far as possible. Please contact your Internet services provider or check that each device for Internet connection and web content access is correctly activated, including your Internet browser. Although YNAP will try to do everything possible to ensure regular access to its website, the dynamic nature of the Internet and its content may not allow Ferrari Store to operate without any suspensions, interruptions or discontinuity linked to updating the website. YNAP has implemented technical and organisational measures to protect the security of services on Ferrari Store, the integrity of traffic data and electronic communications relating to unauthorised use of or access to data, to prevent the risk of dissemination, destruction and loss of data and confidential/non-confidential information regarding Ferrari Store users, and to prevent unauthorised or unlawful access to such data and information.

7. Our Business Policy

YNAP has adopted a business policy; its mission is to sell products through its services and its website to "end consumers" only. "End consumer" means any individual who is acting on Ferrari Store for purposes which are outside his or her trade, business or profession. If you are not an end consumer, please do not use our services to buy products on Ferrari Store. YNAP is entitled to disregard purchase orders from persons other than end consumers and any other purchase order which does not comply with the General Terms and Conditions of Sale and these General Terms and Conditions of Use.

8. Governing Law and Dispute Resolution

Without prejudice to the application of the mandatory consumer protection provisions, these General Terms and Conditions of Use are governed by Italian law and in particular by Italian legislative decree no. 206 of 6 September 2005 (Consumer Code). In the event of a dispute between YNAP and an end user arising from the General Terms and Conditions of Use, please note that the European Commission provides a platform for alternative out-of-court resolution of disputes, available on the website