Tax Free Shopping for Diplomats: how can I request a VAT refund?

To request a VAT refund as a Diplomatic Agent, it is necessary to send the following documentation to our offices:

1. A copy of a valid form of identification
2. A copy of the invoice for which you are requesting a VAT refund
3. A declaration from the relative Governmental Authority attesting that you possess the requisites to obtain the refund.

Documents should be sent to:

YOOX NET-A-PORTER GROUP
Customer Care
Via Nerio Nannetti 1
40069 Zola Predosa
Bologna, Italy

Once we have verified the details and documentation provided, we will refund the VAT amount to your original method of payment.