Shipping Times and Costs
UPS is our courier for all shipments. You will receive an email containing your Tracking Number once your package has been shipped from our Italian warehouse.
Our courier delivers from Monday to Friday during business hours and will make one delivery attempt to the shipping address indicated while placing the order. Should this not be possible, the parcel will be delivered to the nearest UPS Access Point. For more detailed information on delivery methods, see the
Our warehouse is closed for these
At this time we are unable to ship orders to General Delivery, P.O. Boxes, Poste Restante, Svalbard and Jan Mayen Islands. Orders made to any of these addresses will be cancelled.
The delivery address of your order must match the country site in which you place your order. Orders made from a different country site than the delivery address will be automatically canceled. Please select the correct country site for your order from the link in the corner of every page.