Customer Care

COVID-19 FAQs

Information about COVID-19 (Coronavirus)

In this section you can find answers to the most frequently-asked questions regarding purchases on Ferrari Store.

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Is shopping on Ferrari Store safe?

We operate according to the guidelines of the World Health Organization and the competent authorities and constantly ensure that hygiene and sanitary standards are respected.

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When will I receive my refund?

You will receive a confirmation email as soon as your return has been accepted and your refund has been processed.

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